Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website www.radheyfoods.in (“Website”) and your purchase of products offered by Radhey Foods (“we”, “us”, “our”). By accessing this Website or placing an order, you agree to be bound by these Terms.[web:61][web:68]

• You must be at least 18 years of age or using the Website under the supervision of a parent or legal guardian.
• You agree not to misuse the Website, attempt unauthorised access, or engage in any activity that may harm the Website or its users.
• All information you provide to us must be accurate, current and complete.

• We make reasonable efforts to display product images, descriptions and prices accurately. However, minor variations in packaging or appearance may occur.
• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated on the Website.
• Product availability may change without prior notice. We reserve the right to limit quantities or discontinue products at any time.

• By placing an order, you are making an offer to purchase products subject to these Terms.
• Order confirmation is subject to successful payment authorisation and our acceptance of the order.
• We reserve the right to cancel or refuse any order due to stock issues, pricing errors, suspicious transactions or other reasons.
• Payments for online orders are processed through secure payment gateways such as Razorpay, UPI, cards or net banking, as available on the Website.[web:69]

For payment security and handling of your personal data, please refer to our separate Privacy Policy.

Shipping timelines, delivery areas and related terms are described in detail in our Shipping, Cancellation & Refund Policy. Key points:

• Orders are generally dispatched within the indicated dispatch window, subject to availability.
• Delivery times are estimates and may vary due to courier or external factors.
• Risk of loss passes to you upon delivery of the order to your specified address.

Our policies for cancellations, returns and refunds are set out separately in the Shipping, Cancellation & Refund Policy. Please read that document carefully before placing an order.

Because we deal in perishable food products, returns and refunds are allowed only in specific genuine cases such as wrong items, damaged or spoiled products, and within the defined time limits.

• You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.
• You agree not to use the Website for any unlawful, fraudulent or abusive activity.
• We reserve the right to suspend or terminate your access to the Website if we suspect misuse or violation of these Terms.

• All content on the Website, including text, images, logos, graphics and layout, is the property of Radhey Foods or its licensors.
• You may not copy, reproduce, modify, distribute or use any content without our prior written consent.

• To the maximum extent permitted by law, Radhey Foods shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Website or purchase of products.
• Our total liability for any claim relating to a specific order shall not exceed the amount paid by you for that order.

You agree to indemnify and hold harmless Radhey Foods, its owners and staff from any claims, damages or losses arising out of your misuse of the Website, violation of these Terms or infringement of any rights of a third party.

We may update or modify these Terms at any time. Updated versions will be posted on this page with an updated effective date. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.[web:66]

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Patna, Bihar, India.

If you have any questions regarding these Terms & Conditions, you can contact us at: